Consultation with stakeholders
We aim to help develop human, social, and economic capacity in a way that benefits people, communities, and our business. Achieving this goal requires collaborative partnerships and active consultation with a range of stakeholders. Our Best Practices in External Affairs (BPEA) initiative focuses on building positive external relationships and is our strategic planning and management tool for external affairs, which governs community awareness programs, government relations, and national content development. The BPEA process identifies the specific needs, expectations, and interests of host communities and aligns these needs with our community investment efforts.
Ensuring mutual understanding, trust, and respect in our stakeholder relationships means providing local groups and individuals with a communication channel to voice and resolve concerns related to a development project without fear of retribution. Our Upstream Socioeconomic Management Standard includes provisions for establishing a systematic and transparent grievance mechanism process.